One of the most common questions we receive from learning and performance professionals globally is, “How do we get managers and supervisors on board?” After some probing, we typically discover that the more specific question is, “How do we get managers and supervisors to actively participate in coaching and developing their direct reports?”
Here are four simple suggestions to involve managers and supervisors in the entire learning and performance process:
Jim Kirkpatrick recently facilitated the Kirkpatrick Four Levels® Evaluation Certification Program – Bronze Level in Kuala Lumpur, Malaysia. A highly engaged participant said, “I am not sure if this is Level 3 (Behavior) or not, but here goes. I like to sometimes ‘just pop by’ the workplace and see how my recent training graduates are doing.”
Jim let the class respond with their thoughts. The question was raised as to whether or not he was measuring behavior. He said that he was not. “I was just popping by,” he reiterated.
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