Thursday, June 22, 2017
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Quick Tips


Four Levels of Training Evaluation BookWe take pride in sharing useful content with our community each week. Now that we're already halfway through the year, we thought we'd take a moment to look back at the top Kirkpatrick Quick Tips we've shared so far.

Did your favorites make the cut? Read on to find out.

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At the ATD 2017 International Conference & Exposition, Wendy and Jim noticed some buzz around new, trendy topics.

However, just because everyone is talking about a hot new method doesn't mean it's right for every situation.

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To say that my Dad, Don Kirkpatrick, was an optimist is a colossal understatement. His team was always going to come around in the end to win. It would always stop raining so he could go fishing. He could always count on people to do their best. And when it didn't happen, he would shrug it off and begin his positive expectations all over again for the next event. 

I don't recommend that you wear the proverbial rose-colored glasses 24/7. Sometimes your team will lose, it will continue to rain, and people will disappoint you. However, it is not fun to always expect the worst, or be around people who carry a black cloud. 

At Kirkpatrick Partners, we decided several years ago to be more like Don. We typically avoid defending our model to active resisters. Instead, we like to focus our time and energy with people who are interested in making our model work. We find that when we encourage them, they share their successes with others. And those who are disinterested or skeptical tend to believe them, and are more likely to try our New World Kirkpatrick Model

We also recommend that you find receptive business partners on the other side who will give you a chance, or just open the door a crack. Work through a program with them, and create a success story that you can publicize. Then, your team of like-minded professionals will grow, as will business partnerships.

There is an abundance of positive people and life experiences for me to surround myself with. I have no interest in battling with black clouds. I suggest you do the same. 

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Additional Resources

Kirkpatrick Four Levels® Evaluation Certification Program - Bronze Level

Kirkpatrick's Four Levels of Training Evaluation

How to Build Connections That Will Influence Your Career

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These days, I am often faced with issues related to the four levels and life in general that require guidance. While it has been three years since I last saw my dad, it has only been three days since I last talked to him. 

I am thankful that I have wise and caring colleagues and friends who help me find answers, or at least partial answers. Frequently, I turn to the writings, shadows and memories of my dad for further advice. As I reflect back on his life and passing, he is still teaching and helping me. I thought it would be fitting for me to share a couple of those lessons with you.

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How do you advance and transform your career?

Take this quiz to see if you are making colossal training strategy mistakes that could threaten your career.

Once you finish the quiz, read on to see what the preliminary results say. 

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Our 2015 ATD Valley of the Sun Don Kirkpatrick Scholarship winner, Marta Wilmoth, has been successfully implementing her new training program for Macy's over the past year. 

The success of Marta's program led to an improved Customer Effort Score. Macy's Customer Effort Score is a metric to measure customer service satisfaction with one single question. The underlying thought is that service organizations create loyal customers by reducing customer effort. 

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When a facilitator finishes up their program, they usually distribute evaluation forms. Participants complete the forms, place them in a designated location and leave. The facilitator flips through the forms to make sure the comments are positive and then files them in a folder. 

Does this scenario sound familiar? 

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Are you stuck when it comes to creating and demonstrating the value of your training programs? Our cat Attila got stuck as well.

Here are some ideas to free yourself. 


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Have You Read Kirkpatrick's Four Levels of Training Evaluation Yet?
October 3, 2016

What a success our book, Kirkpatrick's Four Levels of Training Evaluation, has been! It's consistently ranked in the top twenty-five of the Training books section on Amazon.

Discover a complete blueprint for implementing the model in a way that truly maximizes business results. And delve into Jim and Wendy's new findings that, together with Don Kirkpatrick's work, create the New World Kirkpatrick Model, a powerful methodology that melds people with metrics.

Use the New World Model to better train people, improve the way you work, and, ultimately, contribute to your organization's most crucial goals without breaking the budget. 

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