Thursday, October 30, 2014
The New World Kirkpatrick Model Minimize

The original four levels of training evaluation created by Dr. Don Kirkpatrick in the 1950s have been clarified with the New World Kirkpatrick Model. Below is an outline of the updated Kirkpatrick Model of training evaluation with the original definitions and new explanations.

The New World Kirkpatrick Model

Level 1: Reaction

To what degree participants react favorably to the training

Customer Satisfaction

The original definition measured only participant satisfaction with the training.

New World Additions:

Engagement

The degree to which participants are actively involved in and contributing to the learning experience

Relevance

The degree to which training participants will have the opportunity to use or apply what they learned in training on the job

Level 2: Learning

To what degree participants acquire the intended knowledge, skills, attitudes, confidence and commitment based on their participation in a training event

Knowledge         “I know it.”

Skill                     “I can do it right now.”

Attitude               “I believe this will be worthwhile to do on the job.”

New World Additions:

Confidence        “I think I can do it on the job.”

Commitment     “I intend to do it on the job.”

Level 3: Behavior

To what degree participants apply what they learned during training when they are back on the job

                New World Addition:

                Required Drivers

                Processes and systems that reinforce, encourage and reward performance
    of critical behaviors on the job

Level 4: Results

To what degree targeted outcomes occur as a result of the training event and subsequent reinforcement

                New World Addition:

                Leading Indicators

                Short-term observations and measurements suggesting that critical
    behaviors are on track to create a positive impact on desired results

Implement this model with a consideration of the Kirkpatrick Foundational Principles for maximum impact.
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Review Our Glossary Minimize
If any of the terminology that you see on our website seems unfamiliar, try reviewing the Kirkpatrick Glossary of Terms.
                                                                                           
Learn More Minimize
To learn more about the New World Kirkpatrick Model, read Kirkpatrick Then and Now: A Strong Foundation for the Future.

Visit the Kirkpatrick Partners Resource Library.

Also visit our Resource Library for more information. Once you're logged in, we recommend checking out the following titles:

The Kirkpatrick Model: Past, Present and Future

Getting to Kirkpatrick Levels 3 and 4
(recorded webinar)

Ready for more? Attend a New World Kirkpatrick Four Levels® keynote to learn the most modern ways to use the Kirkpatrick Model to plan, execute and measure training  in order to create true business value.
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