Wednesday, May 22, 2013

On-Target Learning Workshop on CD

A Workshop with Daniel R. Tobin, Ph.D.

The Kirkpatrick Model of training evaluation specifies that evaluation Level 4 is “return on expectations.” But how can you, as a training professional or the head of an organizational training group, determine what expectations to set? The fact is that training is rarely the total solution to any company challenge, but you may feel that you have little control over the other factors that contribute to the solution, so you focus on training because that is what you know.

Famed psychologist Abraham Maslow once said, “If your only tool is a hammer, the whole world looks like a nail.” If your only tool is training, then every problem looks like a training problem.

More than a dozen years ago, I wrote an article titled “The Fallacy of ROI Calculations.” The article argued against using “Return on Investment” as a measure of training’s value and offered an alternative methodology that I call a Learning Contract. The Learning Contract has three sections:

By planning all three parts of the Learning Contract up front, before any training program is developed or delivered, you can properly set expectations for what will result from your training efforts.

During these years, I have made dozens of presentations on the Learning Contract to training audiences on five continents. While my audiences have generally been very receptive to the content, they have always asked, “When are you going to develop a toolkit to help us implement the Learning Contract?”

I have now developed this toolkit and am offering it as an e-learning workshop, now available on CD (it will be available online at a later date). The title of the workshop is “On-Target Learning.”

What does this mean? On-Target Learning:

  • Directly relates to the organization’s business goals and strategies
  • Actually gets applied to the job
  • Is reinforced on the job
  • Makes a positive difference in individual, team, and organizational results

In this workshop, you will learn how to:

  • Discover your organization’s goals and strategies and align your learning initiatives with them
  • Diagnose what needs to be done to achieve the organization’s goals  
  • Find the root causes of the organization's challenges so all can be addressed 
  • Ensure that the organization sets the right expectations for learning AND for the application of learning to the job
  • Select the best learning methods to meet participants’ learning needs
  • Expand your focus from “training” to “learning facilitation”
  • Plan for follow-up and follow-through to make a positive difference 
  • Demonstrate the value of learning’s contribution to organizational results

Included in the workshop are specific tools to help you achieve these objectives:

  • How to organize and utilize your own Training Advisory Board
  • How to diagnose organizational challenges in terms of learning 
  • How to write learning objectives in terms of individual and organizational performance
  • How to choose the right learning method
  • How to set proper expectations for the application of learning
  • How to set up reinforcement and follow-through once participants have completed the learning program

Using the Learning Contract methodology, you can set the right expectations for all of your learning initiatives, ensuring that all of your programs are on target.  And if the expectations you set are not met, you will easily be able to pinpoint what went wrong, whether the fault lies with your training programs or elsewhere in the organization.

This workshop is designed for new or relatively inexperienced training managers/directors and for more experienced training managers/directors who continue to struggle with how to tie their programs directly to their company’s business goals and strategies and thus to demonstrate the value of training to achieving those goals. Allow 3 to 3.5 hours to complete it.

Included are:

  • A set of narrated slides divided by modules titled:
    • What is "On-Target Learning"?
    • Introduction to the Learning Contract
    • Learning Contract Part I: Determining the Learning Need
    • Learning Contract Part II: Developing Your Learning Agenda
    • Learning Contract Part III: Applying Learning to the Job
    • Evaluating Learning Results
  • Downloadable items:
    • Worksheets
    • Copies of basic models
    • Full set of slides for note taking

About Dan Tobin

Daniel R. Tobin, Ph.D. is a consultant, speaker and author focused on corporate learning strategies and leadership development programs.  During his lengthy career in the learning and development field, Dan has founded two corporate universities, served as vice president of program design and development for the American Management Association, written seven books on corporate learning strategies, and given workshops and keynotes on five continents.

You can reach Dan at 914-939-4737 or at DanielTobin@att.net.

Comments from Reviewers for Dan Tobin’s On-Target Learning Workshop

“In his vast learning and development experience, Dan offers riveting professional narratives I can easily relate to my business and will use his seasoned advise. Every training manager and executive concerned with training’s value and contribution to the business should answer the crucial questions Dan outlines in his three-part Learning Contract.”

Bill Peace, Director, Training & Development, MS&D Credit Union

[Tobin's] approach is a valuable opportunity to link learning with business success. Training managers and directors would benefit from considering the business outcomes that may drive the company’s  training objectives. I particularly liked the way you structured your Learning Contract to include SMART goals, the problem to be solved, and what needs to be learned. … For a small company, this would be an excellent starting point for a discussion on how Training and Development can support business outcomes. The organization of the material is easy to read and the examples support the workshop goals.

Kymee Paul, HR Advisor, Talent Management & Organizational Effectiveness, City of Calgary

“I want to thank you for making the “On-Target Learning” workshop an exceptional experience. Not only did you answer all the questions I had, but you gave me some useful tools and insights that I could immediately apply.”

Martin Conn
“[Dan Tobin's "On-Target Learning"] workshop provides an eminently practical and applicable format for planning training. The program is conceptually very well laid out and easy to follow. You successfully demystify much of the ‘how-to’ of planning training, that is impactful/meaningful to the organization’s success.”

Jamie McCamus, Training & Development Specialist, City of Reddeer, Alberta, Canada

Dan Tobin’s On-Target Learning Workshop is now available on CD.

The price for the CD is US $99.00 (postpaid).

To purchase On-Target Learning, click here.

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Kirkpatrick Partners is a provider of training evaluation and business partnership training, products, consulting and impact studies. Our work is based on the Kirkpatrick Evaluation Model created by Donald L. Kirkpatrick in 1954 as part of his PhD dissertation on the evaluation of the effectiveness of training for supervisors. It is expanded by the Kirkpatrick Business Partnership Model and Kirkpatrick Foundational Principles.

Instead of training ROI, we focus on training return on expectations (ROE). This is a more holistic measurement of all of the benefits realized from a program or initiative, both qualitative and quantitative. We offer courses and workshops on training evaluation and business partnership that equip training professionals to create, demonstrate and measure the business results and value their training yields or supports.

Donald (Don), James (Jim), and Wendy Kirkpatrick are pleased to be united as Kirkpatrick Partners. Whether you want to earn your Kirkpatrick certification or simply create more value in your organization, we are here to help. Our programs are valuable whether you are a corporate employee, member of government or an independent consultant.

The Kirkpatricks are the authors of nine books, including Evaluating Training Programs, Implementing the Four Levels, Transferring Learning to Results, Kirkpatrick Then and Now, Training on Trial, and The Brunei Window Washer: Bringing Business Partnership to Life.
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