Friday, May 24, 2013
NEW! The Brunei Window Washer: Bringing Business Partnership to Life Minimize

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The Brunei Window Washer tells the endearing story of Chai and explains how to engage every employee and accomplish the highest level business results in any organization.

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The Brunei Window Washer Book Cover

"The Brunei Window Washer is both an engaging story and a testament to the power of training. After you read it, you should be inspired to reflect on your own organization’s training, create an action plan, and achieve your mission. Don’t miss this 'window' of opportunity."

Lorri Freifeld
Editor-in-Chief, Training magazine

Why Read The Brunei Window Washer?

Every organization in the world faces the same challenge: How do we accomplish our highest goals with the time, money, resources and people available to us?

No matter how lofty the goal, achievement happens one person and one action at a time.

This book tells the endearing story of Chai, the Brunei Window Washer. Through his experiences, you will learn the secrets of developing a team that cares about their customers and the overall mission of the business.

Chai embodies the traits that employers want to see in every member of their team. He gets his job done while also providing memorable customer service that really makes a connection with resort guests.

A clear discussion of the Kirkpatrick Model follows this quick read, pulling in elements of Chai’s experience to demonstrate how building business partnership using this model can help you and your organization to engage the talents of every employee and achieve your highest goals.


Book Specifications
Authors: James D. Kirkpatrick and Wendy Kayser Kirkpatrick
Pages: 134
Format: Paperback
Publisher: Kirkpatrick Publishing
Cover Price: $24.95

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Kirkpatrick Partners is a provider of training evaluation and business partnership training, products, consulting and impact studies. Our work is based on the Kirkpatrick Evaluation Model created by Donald L. Kirkpatrick in 1954 as part of his PhD dissertation on the evaluation of the effectiveness of training for supervisors. It is expanded by the Kirkpatrick Business Partnership Model and Kirkpatrick Foundational Principles.

Instead of training ROI, we focus on training return on expectations (ROE). This is a more holistic measurement of all of the benefits realized from a program or initiative, both qualitative and quantitative. We offer courses and workshops on training evaluation and business partnership that equip training professionals to create, demonstrate and measure the business results and value their training yields or supports.

Donald (Don), James (Jim), and Wendy Kirkpatrick are pleased to be united as Kirkpatrick Partners. Whether you want to earn your Kirkpatrick certification or simply create more value in your organization, we are here to help. Our programs are valuable whether you are a corporate employee, member of government or an independent consultant.

The Kirkpatricks are the authors of nine books, including Evaluating Training Programs, Implementing the Four Levels, Transferring Learning to Results, Kirkpatrick Then and Now, Training on Trial, and The Brunei Window Washer: Bringing Business Partnership to Life.
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