Tuesday, October 27, 2020

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Car washIn this quick tip series, we have discussed a concept that we have termed blended evaluation

This week, we will wrap up the series by discussing the likely results of using such a hybrid approach.

Read on to find out why not using blended evaluation is like driving through a car wash, and what it can look like instead when you use blended evaluation successfully.

I (Jim) recently had my car washed. As I was being pulled slowly through the soap and brushes, it reminded me of traditional Level 3 evaluation. If you are not using blended evaluation, even though there is a lot of activity going on in the workplace, you have no good way to see what is happening. Therefore, you cannot determine what is working and what isn't. You are at the mercy of fate and chance more than deliberate monitoring and adjusting.
 
It is important to use hybrid methods and tools to gather quantitative and qualitative data during and after training. If you do, the image is likely to be much different. Here is a picture of a little American Coot, who we call "Scooter," swimming among the swans at a lake near our home. After you implement blended evaluation for a period of time, it is very likely that you will be working alongside your stakeholders rather than working in relative isolation with your colleagues at Levels 1 and 2. In this case, the swans have accepted Scooter as one of their own.

Blended evaluation  

The benefits of using hybrid evaluation are many. For starters, you save time and money not having to ask for feedback so often. Additionally, you will immediately see connections between all the levels, which will allow you to begin building your chain of evidence

You will not be the only one noticing connections. Your training participants, who later become training graduates, and their supervisors will be able to see the connections between learning and performance, and performance and results. Likewise, your stakeholders will be able to see the connections between what you do and their business results or mission accomplishment. Be sure to show them the connections between the data from level to level as you report findings along the way, and when it is time to show final business value.

This series has shown you how to move from the traditional, ineffective approach to evaluation to one that will light up your efforts and your stakeholders. Blended evaluation, with the powerful concepts of multi-purpose, multi-source, multi-method and multi-level evaluation, will allow you to gather purposeful data at all four levels. It will also supercharge your data analysis, lead to subsequent training and performance improvements, and significantly impact the business.

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Additional Resources:


Kirkpatrick Four Levels® Evaluation Certification Program - Bronze Level

Evaluating Training Programs: The Four Levels

Heard of Blended Learning? What About Blended Evaluation?

Beware the Risks of One-Dimensional Evaluation

Blended Evaluation: Moving from the Past to the Future
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