Tuesday, May 26, 2020

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Once you are clear on the things that are important to your organization, begin to build strategic "bridges" between L&D and line managers, stakeholders and sponsors. 

Get involved in the on-the-job environment, and initiate conversations about business needs rather than training needs. Speak their language rather than boring them with training jargon. This will begin to move you from being a training order taker to a true strategic business partner

Here are some tactics for building the bridge to your business or organizational units:

  • Obtain copies of annual reports, strategy documents, team meeting minutes or notes, and any other documents that can give you a sense of what is important to the business.
  • Find out if you can get invited to team or strategic meetings.
  • Ask line managers or supervisors to join you for breakfast or lunch.
  • Walk around the floor of the areas your training serves and informally chat with people who have taken or would take your programs to find out their priorities.
  • Show an interest in the business and their challenges. Learn to ask questions and to understand and speak their language.

If you want to learn more about building business partnership, consider participating in our newest certification program: Kirkpatrick® Strategic Evaluation Planning Certification Program.

This is part two of a three-part series on building business partnership. Read part one here.

Join the Discussion

Are you a training professional eager to cross the bridge into business partnership? Let's talk about it. Here are some ways to join the discussion. 

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Additional Resources

Kirkpatrick Four Levels® Evaluation Certification Program - Bronze Level

Kirkpatrick® Strategic Evaluation Planning Certification Program 

Kirkpatrick's Four Levels of Training Evaluation

Bringing Business Partnership to Life

Kirkpatrick Foundational Principles

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