Do You “Just Pop By” to Check on Training Graduates?
Jim Kirkpatrick recently facilitated the Kirkpatrick Four Levels® Evaluation Certification Program – Bronze Level in Kuala Lumpur, Malaysia. A highly engaged participant said, “I am not sure if this is Level 3 (Behavior) or not, but here goes. I like to sometimes ‘just pop by’ the workplace and see how my recent training graduates are doing.”
Jim let the class respond with their thoughts. The question was raised as to whether or not he was measuring behavior. He said that he was not. “I was just popping by,” he reiterated.
When the discussion ended, the general consensus of the class was that he was, indeed, implementing Kirkpatrick Level 3. Jim wholeheartedly agreed; checking on-the-job implementation is a clear example of a required driver. Click here to learn more about required drivers, one of the biggest keys to success for any initiative.
Stopping by to see how training graduates are doing can actually serve as three of the four required driver elements:
- Reinforcing the use of new behaviors they learned in training
- Monitoring the degree to which training graduates are implementing what they learned in training
- Encouraging them to try the new behaviors, or to continue using them regularly
This simple and inexpensive, yet powerful action was affectionately referred to as “JPB” during the remainder of the program.We encourage you to try this tactic after your training programs to improve on-the-job application levels and gather qualitative data for your chain of evidence. To learn more tactics for ensuring that your training programs ultimately enhance bottom-line results, attend the Kirkpatrick bronze certification program.
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