Is Your Training Survey Too Late?
Kirkpatrick Quick Tip Vol. 2 #31
Have you ever read your post-program evaluation forms and thought, “I wish someone would have mentioned that during the class, when I could have fixed it!”
You are not alone. This quick tip will provide practical ideas to get participant input when you can still effect a change.
Many training professionals and organizations rely heavily on post-program evaluations to give them the information they need related to the effectiveness of their training. While this common tool is a good and efficient way to gather data, it is too late to provide information that can be used with participants of that particular session.
Focus on formative evaluation whenever possible: collection of data and information during a learning event or phase. Here are a few methods you can use:
- “Pull up a Chair” – If something does not appear to be going well, pull up a chair in front of the group and simply point out that you are sensing a problem. Be a good listener and ask what would help.
- “Periodic Check” – Periodically stop and ask participants an open-ended question such as, “What value do you see in this?”
- “Flip Chart Feedback” – Place a flip chart near the door with an open-ended question prior to breaks and ask each person to provide a response as they leave or re-enter the room.
Take a few moments to review a current program plan to see if you have built in a few formative evaluation methods. They will give you timely feedback and increase your training effectiveness. A side benefit is that you may also be able to shorten your post-program evaluation form because some basic questions have been answered during the program.
Have a formative evaluation method to share with the Kirkpatrick Community? Please list it below!Additional resources:
Kirkpatrick Four Levels® Evaluation Certification Program
Quick Tip #26: Do You Get the Truth in Your Evaluations?
Quick Tip #27: Is Your Evaluation “All About You”?
Quick Tip #28: Is More Training Evaluation Data Better?
Quick Tip #29: Are You Asking the Right Survey Questions?
Quick Tip #30: Are Your Survey Questions Impossible to Answer?