application

Too often, training professionals make the mistake of considering their work finished as soon as the training event is over and the evaluation forms have been collected. In reality, this is when…

Training Evaluation Mistake #7: Confusing Ability with Performance Level 2 knowledge, skill, ability and competence – these are all valuable assets that typically require an investment of time, money and resources…

Have you ever attended a dolphin show? If so, did you notice that each and every time a dolphin completes a trick, it receives praise? Whether it’s a hug, a…