return on expectations

Struggling to get buy-in and support from line managers for program implementation?  This FMG Insurance case study shares creative ways to engage managers early in the process, and secure their…

Becoming a member of our community is free, yet full of benefits. Check out all the resources you can use anytime! Visit the Resources Library for free access to:  •    Kirkpatrick…

Many training plans, even those for award-winning programs, are missing one critical element that will both ensure their success and demonstrate value to stakeholders: Level 3 data connecting on-the-job performance…

Thank you for being a member of our free community. While there is no charge for membership, the benefits are substantial. Are you taking advantage of all of them?  Visit…

Too often, I have heard training directors complain, “We can’t get a seat at the table, so how are we supposed to play a major role in the company!” I have…

Read the article If you have been tasked with implementing a leadership development program that yields organizational results, you are not alone. Leadership development is one of the top training…

As the workforce changes, the need for soft skills like communication and interpersonal skills grows. How do you put together a strategy that will work? This Forbes article provides pointers…

Wouldn’t it be nice if stakeholders and managers of training participants rode a train with the training department when they requested a new program? It would allow time to ask…

Eighty percent of training professionals believe that evaluating training results is important to their organization, according to the Association for Talent Development’s 2016 research report “Evaluating Learning: Getting to Measurements…

What do you know about ROE – Return on Expectations? When used properly, it never fails to show the value of training in the terms desired by key stakeholders. Have you successfully…

Last week, we provided tactics for building a bridge to the business. Click here if you missed it. This week, we explain what might happen when your level of communication with…

From reorganizing training programs and delivering electronic evaluations, to using all four levels to ensure the success of a major software update, Jared Allen and his team have been hard at work implementing…

Kirkpatrick Quick Tip Vol. 2 #33 Monica wrapped up her three-day communication skills program, bid the participants farewell and turned her attention to the evaluation forms. Nearly every participant had…

Kirkpatrick Quick Tip Vol. 2 #32 Most training professionals are very interested in receiving feedback on their programs. It’s interesting how many of them defeat their own purpose, however, by…

Kirkpatrick Quick Tip Vol. 2 #31 Have you ever read your post-program evaluation forms and thought, “I wish someone would have mentioned that during the class, when I could have…

Kirkpatrick Quick Tip Vol. 2 #30Creating survey and test questions is a science, but you do not have to be a scientist to recognize and correct a common error in…

Kirkpatrick Quick Tip Vol. 2 #29 Many training professionals wonder if their evaluation forms are asking the best possible questions to obtain the information they need to make good decisions.…

Kirkpatrick Quick Tip Vol. 2 #28 Most training professionals do not question the importance and use of training evaluation data. Professionals vary widely, however, in terms of the quantity of…

Kirkpatrick Quick Tip Vol. 2 #27In this three-minute quick tip, Jim and Wendy explore the difference between trainer and learner-centered questions and how to shape your content to get honest…

By Jim and Wendy Kirkpatrick, T+D Magazine September 2012 Thanks to our contributors Rob LaVanway and Billy McLeod for their efforts to implement the Kirkpatrick Model and for taking the time to…

Kirkpatrick Quick Tip Vol. 2 #26Honest evaluation data is critically important for accomplishing the three purposes of training evaluation: improving the program, improving on-the-job performance and contributing to organizational results.…

Kirkpatrick Quick Tip Vol. 2 #25 Missed Parts 1-5? Read them here The training is complete and participants have returned to their jobs. Do you let out a sigh of relief…

Kirkpatrick Quick Tip Vol. 2 #24 Missed Parts 1-4? Read them here Think about the last training class you attended. Did the instructor create a clear vision of “what success will…

Kirkpatrick Quick Tip Vol. 2 #22 Missed Part 1? Read it here.Missed Part 2? Read it here. Training professionals who take the time and make the effort to build bridges to the…