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Organizations today have no shortage of data. They have surveys, dashboards, participation reports, satisfaction scores, and completion metrics. In many cases, they have more visibility...
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Organizations today are under pressure to innovate faster than ever. New technologies. New strategies. New initiatives. But despite this constant activity, many organizations struggle to...
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Why Learning Evaluation Fails Without Leadership Ownership Most organizations believe they have a learning evaluation problem. They assume the issue is a lack of data,...
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Organizations often make a smart investment and then expect the wrong return from it. They send a learning leader, instructional designer, or evaluation specialist through...
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Most organizations decentralize measurement with the best intentions. Leaders want teams closest to the work to define what success looks like. They want flexibility. They...
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You Don’t Need More Metrics. You Need a Culture Shift. Organizations are measuring more than ever before. Engagement surveys are automated. Learning platforms produce dashboards...
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The Kirkpatrick Model Is Not Changing. Your Use of It Should. Many organizations believe they have outgrown the Kirkpatrick Model. In reality, they have outgrown...
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There is a question that sounds responsible but quietly undermines performance strategy in organizations around the world. “Did it work?” It signals accountability. It implies...
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Evaluation is often criticized for being disconnected from performance. Dashboards don’t change behavior. Reports don’t move metrics. Surveys don’t convince executives that learning is working....
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For years, many organizations have believed they were using the Kirkpatrick Model. In reality, they were completing it. That distinction may seem subtle, but it...
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If you work in learning and development, you’ve probably been asked some version of this question more times than you can count: “What’s the ROI...
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The Problem With Measuring What’s Convenient Most organizations aren’t failing at measurement. They’re failing at interpretation. We measure attendance, completions, engagement, and satisfaction because those...
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