Saturday, September 25, 2021

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May is Military Appreciation Month. We do a lot of work with the military, and some of our Certified Facilitators are military veterans.

Chuck Udell, a Kirkpatrick Certified Facilitator, describes below how the Kirkpatrick Model has influenced his career.

I am a veteran, having served many years ago as an Air Force weapons officer from 1971 to 1975. I was stationed in England and Thailand. 

The Kirkpatrick Model has influenced my career tremendously. I first earned my bronze certification, which was quickly followed by silver and gold certification. I am now a Certified Facilitator.

Using the New World Kirkpatrick Model has enabled me to provide sustainable training to my clients. I insist that an evaluation plan first must be approved by management, which ensures agreement on the desired result, leading indicators, critical behaviors, and required driver package. Then, my post-training session clients are coached on how to implement their driver package. 

The Kirkpatrick Model has also enabled me to understand why an engagement I had before I learned the Kirkpatrick process was not successful. 

I have used the model while co-facilitating programs with our government and military. It has been an honor to work with the Kirkpatrick Model, so I can better train our armed forces. 

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# Carl Boertjens
Wednesday, May 24, 2017 3:35 PM
One of the biggest take aways I've experienced has been the discussion around Return on Expectations vs. Return on Investment. While pure metrics are what most business leaders expect, they tend to lose connection to human capital investment. So, linking the Chain of Evidence to the discussion has been an eye-opener for many.
# Chuck Udell
Wednesday, May 24, 2017 5:30 PM

In agree with you. Being able apply other data such as observations, quotations, etc in addition to pure metrics to me is one of the benefits of ROE vs. ROI. ROI is not only limited to pure numerical data, built also assumes that TD alone is responsible for change - and that is simply not so. It takes line management and TD to make sustainable change happen. That is where using ROE comes into play.

And, I believe you are right on in that the Chain of Evidence is powerful!
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